Return policy

Thank you for choosing our online courses. We strive to provide valuable educational content to all our customers. Please review our returns policy below:

1. Refund Eligibility:
   • Refunds are only applicable for customers who have not accessed any course material.
2. Accessed Course Material:
   • Once a customer has accessed any part of the course material, they are no longer eligible for a refund.
3. Refund Request Period:
   • Refund requests must be submitted within 30 days of the original purchase date.
4. Submission Process:
   • To request a refund, please contact our customer support team at [support@email.com] and provide the following details:
     • Order Number
     • Customer Name
     • Course Title
5. Refund Processing Time:
   • Refunds will be processed within 7-10 business days from the date of approval.
6. Exceptions:
   • In exceptional cases, such as technical errors on our platform, we may consider refund requests on a case-by-case basis, even if course material has been accessed.
7. Course Replacements:
   • If a customer encounters technical difficulties or other issues, we are happy to provide access to an alternative course of equal value.
8. Access Issues:
   • If a customer experiences difficulty accessing the course material, we encourage them to contact our support team for assistance.
9. Discretionary Authority:
   • Our company reserves the right to exercise discretion in cases not explicitly covered by this policy.
10. Policy Updates:
    • This policy is subject to change without prior notice. Customers are encouraged to review the policy periodically.

By purchasing our online courses, customers acknowledge and agree to abide by the terms of this returns policy.

For any further inquiries or clarification, please contact our customer support team at behaviorwebinars@gmail.com

Behavior Webinars LLC 10/11/2023